Showing posts with label planning. Show all posts
Showing posts with label planning. Show all posts

Friday, October 9, 2009

Speaking Skills: Planning (part 4)

Part 5 of "Professionally Speaking: Six Keys to Better Presentations," is the continuation of the second key: Planning. In this entry: Scripting.

Once you have done your research, you may choose to start scripting your speech. Not everyone scripts their speeches word for word (I tend to work from an outline of bullets). You should do whatever feels most comfortable for you and makes you the most confident. If you do script out your speech word for word, make sure you don’t then read it straight from your notes at the actual presentation. An advantage to scripting: You can very easily turn your presentation into a podcast or article later! As you work on your material, keep any time limits firmly in mind. Have you been asked to speak for 10 minutes only? Then five pages of material is far too much. Speaking for an hour? You’ll need more than one page. You don’t want to be rushed, nor do you want to draw out too little material to fit a longer time frame.

As you create your script or speaking structure, you may be deciding if you want to use visual aids. (Using visual aids appropriately is a completely different set of topics not discussed in this entry.) Like with data and research, make sure the visual aid is truly useful and enlightening for the presentation, and not just filler. Also, do not put your script onto a slide; it’s not much of a presentation if you just read your slides to your audience.

Two important parts to script carefully: Your introductory statement, and your closing call to action. Work on your first few sentences until you have them right, because these are crucial to grabbing the attention of your audience and getting them intrigued in your topic. A tip: Begin with a question for which people can respond by raising their hands (and raise your hand as you ask it to show them what you mean). Asking a question like this makes your talk more interactive, so that you audience is a participant, not just a passive listener. Examples of the structure of questions include: “How many of you own more than one car?” or “Who wants to take a Hawaii vacation?” (note that these are open questions, not yes/no questions).

Your closing statement should reiterate your main point, briefly cite what you covered in support of that point, and then include a call to action. Your call to action is something to leave your audience with, and it varies depending on what your point and take-home message were. If you were suggesting a new method of sales, for instance, you might end with a challenge to your audience to put your new methods into action. If you were informing your audience about the state of the environment, you might challenge them to do more research on their own or make some changes toward a greener lifestyle. A call to action can keep a speech or presentation from being an isolated, one-time event—you can inspire and challenge your audience to take what you have shared and bring it into action in their own lives!

Monday, October 5, 2009

Speaking Skills: Planning (part 3)

Part 4 of "Professionally Speaking: Six Keys to Better Presentations," is the continuation of the second key: Planning. In this entry: Research.

When you have clarified your point, your audience, and your take-home message, and you have come up with a rough outline to structure your material, you are ready to develop the content. A great way to start is by researching.

Will you need data, quotes, anecdotes, news stories to get your point across? If you conduct your research before scripting your presentation (if scripting is required), you will be able to have a wide variety of material available. Research is useful to help you drive your point home. When you can cite facts, studies, or current events to make your position obvious, your audience has more trust in you. Pithy quotes and relevant anecdotes help your audience connect with you personally. Don’t forget to include personal stories and even jokes, where appropriate. Keep the following in mind: anything you add through research should highlight and add to your speech, not detract, distract, or take away from it.

It’s easy to dig up a lot of information about your topic, and you may be tempted to put it all in your presentation because it all seems relevant. Resist this urge! You can bombard your audience with far too much information. Return to the “so what?” question you originally asked yourself so that you can make sure you are sticking to the heart of the matter. Make sure your support material is clear, helpful, and illuminates what you are saying.

Next up: Scripting

Monday, September 28, 2009

Speaking Skills: Planning (part 2)

Part 3 of "Professionally Speaking: Six Keys to Better Presentations," is the continuation of the second key: Planning.

Many people don’t think to outline or plan their speeches beyond the main points they want to make. You should know that a very clear, simple outline can help you craft an effective speech and get your message across very clearly. I frequently call on the five-paragraph essay form I learned in high school:

  • Introduction (no more than 10% of your speech, and be sure to clearly outline what you will cover)
  • Point one (with a clear pause before beginning)
  • Point two (another clear pause)
  • Point three (a final pause)
  • Conclusion (no more than 10% of your speech, be sure to tell them what you just covered).

This simple structure will help you get to the point quickly and help your listeners keep with you. You will state your thesis very clearly in the intro. It helps to follow that with a statement covering what your main three points will be. After a pause, begin with the first point. Pause, then the second point; pause again, then the third point. A final pause comes before the conclusion, where you reiterate the points you covered, restate your thesis, and end with a call to action (covered in a future post).

A Toastmasters colleague of mine, Brian Castelli, uses the following system to structure his speeches:

  • Position (your approach, your opinion)
  • Action (action you recommend)
  • Benefit (results from the action)

You can easily work this PAB structure as the three main points of your speech. This structure is particularly useful when you are trying to persuade your audience to your point of view.

Next: Research and Scripting

Thursday, September 24, 2009

Speaking Skills: Planning

Part 2 of "Professionally Speaking: Six Keys to Better Presentations."

You’ve been assigned to give (or chosen to do) a presentation of some sort. You’ve been working on your mindset to channel your nervous energy, and you’re ready to begin planning and scripting your speech. A lot of people get stuck at this point. What do I say? How do I say it? Panicking at this stage can steer you wrong in two possible ways: not enough planning (thinking you can just wing it, or not providing enough content) or overplanning (and then sharing too much information for your audience to process). Proper attention to the planning stage (the second key) can provide a lot of confidence in your speech, which will make you much more comfortable when it is time to present it.

To begin the planning stages of your speech, I recommend asking yourself the following three questions, as they will guide you through the rest of your content:

  • Who cares? The answer to this question will reveal your audience. It is key to speak to your audience. For instance, if you are a software engineer speaking to a conference session of other software engineers, then you will be fine to assume a certain level of knowledge of the audience, as well as familiarity with lingo and abbreviations used commonly in that job. If you are speaking to a group of schoolchildren, however, you will need to explain things in much more basic terms and not use a lot of lingo. Also, knowing your audience helps you plan how to make your point, because you can figure out why they might care about your topic.
  • So what? Asking this question will help you absolutely crystallize your main point (or thesis) so that it is very clear and obvious. It will also help you get to the point in your speech. If a speaker is rambling with a long introduction, many details, and lots of stories, it can be very difficult to pick out their point. Your main point is the reason for the speech, and thus it should be apparent, clear, and stated several times in the presentation. For instance, if your presentation is about quarterly income reports and planning, your point might be that steps need to be taken to boost revenue (or cut expenses).
  • What now? The answer to this question will reveal the takeaway message that you want your audience to have. Again, it should be clear and obvious, perhaps stated as a call to action at the end of the speech (a call to action will be discussed in a later entry). Many times, the purpose of a speech is to persuade someone to your point of view, so you will want the take-home message to be a challenge to adopt your opinion, use a product, or try your method of doing something. In the example of the quarterly income reports, you might inspire your co-workers to turn in more billable hours for increased revenue. You can have more than one takeaway message, but keep them simple.

I find that asking myself these three questions helps me focus my speech plan and adapt it to my audience quite easily. Try it, and see how it works for you.

Next up: Outlining and filling in the content of your speech.